How to Order Your Resinerapy Memorial Piece

Creating a custom memorial piece is easy

1. Choose your piece
   Select the design you’d like and add it to your cart.

2. Checkout securely
   Complete your purchase using credit card, PayPal, or an available payment plan.

3. Review your shipping instructions
   After checkout, you’ll receive a personalized email with simple instructions for sending us a small portion of your loved one’s cremation ashes.

4. Ship the ashes to us
   Send the ashes directly to our studio using your preferred carrier. (We provide clear guidance on how to package them safely in the email.)

5. We create your piece
   Once we receive the ashes, your piece is handcrafted with care and intention.
   Most orders are completed and shipped back to you within 2-4 weeks of receipt.

Because each piece is made specifically for you, no two will ever be exactly alike.

You only need a very small amount of ashes — typically less than a tablespoon — to create your memorial piece.

Here’s how to send them to us:

• Place the ashes in a small sealed ziplock bag. Seal again with tape.

• Write your name and order number clearly on or inside the package

• Place that inside a padded mailer or small box

• Ship it using USPS, FedEx, or UPS

If you prefer, a funeral home or trusted friend can assist with preparing the package.

USPS recommends shipping cremated remains via Priority Mail Express. We accept ashes sent by any carrier as long as they arrive safely.

Cremation ash appears as soft gray, dark grey, black or ivory flecks within the resin.
These tiny fragments become suspended inside the piece, creating a gentle, organic, and beautifully unique pattern — no two pieces will ever look the same.

Small natural air bubbles may also be present, adding to the handcrafted character of the work.

You may include ashes from:

• One or more people

• One or more pets

• Or a combination of both

If you’d like multiple ashes combined in one piece, please mix them together before sending, and mention this in your order notes. Or if you're adding on another Cherished keepsake, please be sure to add it to your order. 

Any unused ashes will be:

• Returned to you with your order. 

• Or respectfully scattered in the Atlantic Ocean +$45 (a short video can be provided if you’d like )

Just let us know your preference when you place your order.

Each Resinerapy Cherished piece is handcrafted specifically for you. Slight variations in color, texture, and ash placement are part of the beauty of handmade work — and part of what makes your piece truly one of a kind.